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1.0

So I have been a long time customer of hbo max And have always had no problems with auto pay until Recently When I have Gotten payment Decline emails stating that a payment would not go through So I contacted customer service where I was given no help whatsoever on the issue. They just said that it had to be google or my bank.

So I contacted my bank and my bank said It must be hbo max So I call back h b o max customer service And once again they could do nothing for me. I went shopping and my card worked fine. I paid other bills today and the card works fine.

Hbo max would not accept a payment over the phone With my card. I believe It is their app that has the issues Because my card has worked everywhere else for everything else...rr

User's recommendation: Their are many other streaming services better than max and cheaper with better selections...

Preferred solution: Apology.

HBO Max Pros: Some of the content is good.

HBO Max Cons: Customer service is horrible and a lot of the shows are terrible.

Location: 5040 South 27th Street, Milwaukee, Wisconsin 53221, United States

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