HBO Max Reviews

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To check on my subscription

I did not have a bad session with the gentleman who helped me with my subscription, in fact he was very helpful and extremely knowledgeable about what I needed and got me hooked up and watching HBO fast and easy. The problem with the servey was at my end with my new phone trying to get back to the page to punch in the numbers to score his performance with his job. Sorry for the confusion! My overall rating for his time helping me is 10 being Extremely helpful!! ThankYou

User's recommendation: Absolutely positive.

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ID
#3198756 Review #3198756 is a subjective opinion of poster.
Location
Hayden, Colorado
New Reviewer

Channel eon

I renew my subscription last night but it wont let me use it wont open the moviesm Ggghjkklkjgfhikjgghjjji

User's recommendation: Let me talk to someone in person!!!

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ID
#3184409 Review #3184409 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Enough of asking
New Reviewer

Can’t log on TV

Keep asking me to log on TV with a different email. Need a resolution asap. Please contact me at your earliest convenience.
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ID
#3173940 Review #3173940 is a subjective opinion of poster.
Location
Santa Clarita, California
Preferred solution
Resolve my issue
New Reviewer

Additional charges

I paid for phone service through AT&T. and HBO max was included. Once I go to song in, now its not included.

User's recommendation: Be mindful of the hidden plan.

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ID
#3170747 Review #3170747 is a subjective opinion of poster.
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

HBO max won’t sign in

I go to sing in and HBO max is wanting money for watching a movie thats suppose to be included. Help!
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ID
#3170725 Review #3170725 is a subjective opinion of poster.
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer

Keeps freezing up

Tried watching kept freezing. Up. And have to keep signing in every time. Too much of a hassle want to cancel
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ID
#3167521 Review #3167521 is a subjective opinion of poster.
Location
Newark, New York
Loss
$999
Preferred solution
Full refund
New Reviewer

Frontera

Why arent English subtitles included for this movie which has Spanish dialogue for probably 50%+ of the film?
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ID
#3163088 Review #3163088 is a subjective opinion of poster.
Location
Denton, Texas
Preferred solution
Subtitles
New Reviewer

Unsubscribe

I have asked you many times to unsubscribe me from your email list, but you continue to email me marketing messages anyway! For tho reason alone, I would never use HBO Max. Now, I am calling you again and have been on hold for a long time. You still send messages even after I speak to someone on the HBO Max line about you removing my email address from your advertising list. If you persist in sending me marketing emails, I will contact the better business bureau.
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ID
#3145675 Review #3145675 is a subjective opinion of poster.
Cons
  • Terribly ignorant support staff
Preferred solution
Apology
New Reviewer

Can't get signed in on tv

Cant get signed in. And wont take the time even in military time Sais I have an acct Theres no way to reset password Call me back !!!
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ID
#3142191 Review #3142191 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Preferred solution
Help me call me walk through it
New Reviewer

Not getting HBO Max on one of the TVs

Cant download HBO MAX ON ONE OF THE TV. Here is the code Capital H Dash lowercase DD6D93BC Dash 426B 4885 Dash B5BB9635DHA492B3
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ID
#3141575 Review #3141575 is a subjective opinion of poster.
Location
Sherman Oaks, California

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Verified Reviewer
Advanced Reviewer

Rip Off

Recently while streaming HBO Max, the service dropped in the middle of a Movie that I was watching. This occurred on a new LG Smart TV. When I attempted to reopen HBO Max from the app, it was like I had never signed up. HBO had just processed my most recent payment, but it would not work. HBO support is less than useless, more or less expected me to completely re-enroll. I canceled the service and requested a refund. The crooks at HBO absolutely refused to give a refund. They don't give a damn if you get what you pay for, all they are about is the money, They don't give a damn about the customer

User's recommendation: Find some other service HBO Sucks.

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ID
#3134647 Review #3134647 is a subjective opinion of poster.
Cons
  • Zero support
  • No access
  • Terribly ignorant support staff
Loss
$14
Preferred solution
Full refund

They screwed me

They charged me and I never got service ppl on the phone acted like they didnt know what was going they wanted to see my bank statement I filled a police report
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ID
#3120779 Review #3120779 is a subjective opinion of poster.
Location
East Chicago, Indiana

Billing

Hbomaxhas been charging my bank account without my consent for 6 months now, l unsubscribefrom them in July, and they agreed that I didn't have an account with them. So why are still charging my bank account.
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ID
#3092066 Review #3092066 is a subjective opinion of poster.
Location
Rock Hill, South Carolina

Hbomax will not login on none of my TV's but will log in on my telephone device

First off I am not a pissed consumer I was a concerned consumer what was going on not pissed so never get that *** Twisted again now you have a good day
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ID
#3084313 Review #3084313 is a subjective opinion of poster.
Location
Mesquite, Texas

Hbo max is not working

My HBO still not working. All I need is my refund back that's it. You can call me or text me i just need my refund back
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ID
#3051793 Review #3051793 is a subjective opinion of poster.
Location
Albany, Georgia