HBO Max Reviews

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Poor Quality

Got HBOMAX thinking it would be a great addition to the other show and movie streaming apps but its not. Ive never been able to watch HBOMAX without it buffering constantly. I have high speed internet and HULU, DISNEY PLUS, PARAMOUNT PLUS all work perfectly fine. It definitely seems to be an HBOMAX problem and because of that Ill be discontinuing my membership. Maybe Ill consider them in the future when I can actually stream the movies and shows I pay to watch each month.

User's recommendation: Never.

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ID
#2862604 Review #2862604 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Canceeed subscriptipn but it is still on

It sucks cant log onmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmkkkkkkkkkkk

User's recommendation: Zero.

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ID
#2862064 Review #2862064 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Canceled

I want to cancel now!!!!!!!!!! Nnnnnnnnnnnnnnnnnnnnnnnnmnnnnmmmmmnnnjjjjjjjjjkjkkkjjjjjjjj god do I hi hihhnnnnnnnhjjjnnnnnnnnnnnnknnjhhhhjjjjj go do do do do do do do do do do do do do do go njjjjjjjjjjjjjjjjjj

User's recommendation: Don’t get it.

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ID
#2862053 Review #2862053 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

HBO isn’t working for me

not working and I already paid. lame and makes me mad. Xxxxxxxxxxxxxx&(&($:!($:8?!(&;:&2@?

User's recommendation: Idk.

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ID
#2821617 Review #2821617 is a subjective opinion of poster.
Location
Terre Haute, Indiana

No HBO!!!!

I am subscribed. Iv been getting it. It stopped one day. Im still paying for it. Ive tried EVERYTHING. It wont start back up! HELP!

User's recommendation: Get it thru HULU!!

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ID
#2771293 Review #2771293 is a subjective opinion of poster.
Location
Battle Creek, Michigan
New Reviewer

Refund

I created an account and attempted to sign in. The app does not allow me to sign in but only provides an access code I am supposed to put on my phone. After doing so on my phone the app still does not work on the television. The aggravation is not worth the trouble. I canceled after minutes and want a full refund.

User's recommendation: Find an easier app to install.

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ID
#2748719 Review #2748719 is a subjective opinion of poster.
Cons
  • Difficult to sign up
Loss
$15
Preferred solution
Full refund
New Reviewer

To sign in is a nightmare. I hate it

Nightmare to sign in this service really sucks. Its really difficult to sign into abs gives me a code every time

User's recommendation: Don’t buy it.

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ID
#2741240 Review #2741240 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

I need my money on my debit card

They took my money out when I never used hbo max at all I need my money back asap and please Sad I need my money back like now

User's recommendation: Don't use HBO MAX.

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ID
#2739488 Review #2739488 is a subjective opinion of poster.
Pros
  • Good shows and movies
Cons
  • You cant finish any of them without errors popping up
Loss
$17
Preferred solution
Full refund
New Reviewer
I signed up for the annual plan and was very excited. Used it for a bit and suddenly when I would log in, I would be prompted to choose a plan. When I checked the status of my subscription on the app it said it had expired. Seeing as I had not chosen to cancel and had...
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1 comment
#2089317

Worst service ever. I still have 7 open tickets for technical support.

For whatever reason, my device does not get their signal. Despite their repeated promises, no one ever follows up.

HBOMax simply has the worst customer support in existence. Unhelpful and slow to respond.

ID
#2658266 Review #2658266 is a subjective opinion of poster.
Pros
  • Good shows and movies
Cons
  • Terribly ignorant support staff
  • Zero support
  • Charged and got no service
Preferred solution
I should get my full refund and a working annual subscription for my troubles. The lengths I have gone through to get this resolved and now cancelled are absurd.

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Verified Reviewer
New Reviewer

Would not issue a refund

Their terms and conditions wasnt cleared and I was already charged for the sunscription once I signed up. I tried to explain to them but they would not still issue me a refund. Can you please help me?
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ID
#2542765 Review #2542765 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund