Contact HBO Max Customer Service
HBO Max Phone Numbers and Emails
Toll-Free Number:
-
(855) 442-6629
Customer Service:
-
(800) 796-1616Spanish
Legal:
-
(833) 967-7829Privacy Inquiries
-
(833) 778-9212
HBO Max Emails:
Customer Service
Customer Service - Brazil, Customer Service - Caribbean, Customer Service - Mexico, Customer Service - United States
Media
Press Inquiries
Contact Information
HBO Max Website:
HBO Max Help Center:
Corporate Office Address:
HBO Max
30 Hudson Yards
New York,
New York
10001
United States
Other Info (opening hours):
Other Locations:
1099 Stewart St,
Seattle,
Washington 98101
300 New Hwy,
Hauppauge,
New York 11788
2500 Broadway,
Santa Monica,
California 90404
Mailing Address:
Privacy Office
4000 Warner Blvd., Bldg. 160,
Burbank, CA 91522
Summary of HBO Max Customer Service Calls
9.6K
TOTAL
CALLS
CALLS
06:50
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HBO Max?
Account Question:
- “It won't let me sign in”
- “Can't reset password”
- “Can't get in my account”
Activation/ Cancellation Question:
- “Cancel account”
- “To cancel subscription.”
- “That's all subscription cancel subscription”
Payments and Charges Question:
- “Payment”
- “I signed out and I still was billed”
- “Debit card charges”
Product/ Service Question:
- “My HBOmax app isn't working on my playstation 4”
- “HBO not working”
- “Can't connect to tv”
Staff Question:
- “No service”
- “Service stop working”
- “My service isn't working.and it's complimentary with my Wi-Fi service through AT&T”
Request for Information Question:
- “How do I sync my HBO with my daughter's”
- “Need help with hooking up HBO MAX to my TV”
- “To check on my subscription”
Refund Question:
- “Refund”
- “I want a refund”
- “For refund”
Cards Question:
- “Credit card”
- “Credit card payment”
- “Change card payment”
Website/ Application Question:
- “App not working”
- “Annoying website”
- “Website not working”
Return/ Replace Question:
- “Changing banking information”
- “Changing providers”
- “On demand is changing me to watch hbo max”
Shipping and Delivery Question:
- “Not coming up”
- “I never received HBO on my phone”
- “No matter what I do I can't get the Spanish off of my television for more than one show”
Employment Question:
- “Becoming a member”
- “I get paid on the first of every month When is my payment due?”
Other Question:
- “Need to update my hbomax because i got my number changed”
- “HBO max wont play”
- “Trying to watch HBO Max on my TV”
About
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HBO Max is ranked 128 out of 1395 in Media category
Area Served
USA
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HBO Max