Contact HBO Max Customer Service
HBO Max Phone Numbers and Emails
(833) 967-7829Privacy Inquiries
HBO Max Emails:
How to Contact HBO Max Customer Service?
Most Popular Number:
|Total calls: 11 668||Issues resolved: 531||Last call: Jun 4, 2023|
What Is HBO Max Contact Phone Number?
The company provides technical support via phone as well, all you have to do is dial the HBO Max contact number (855) 442-6629, the HBO Max contact number, and press the key on your demand. There are several reasons why you might want to communicate with HBO Max customer service.
Call them if you have trouble with your password, activation, cancellation, payments, or maybe you want to delete your account. Talking to clients on the phone can help company representatives understand users’ interactions with the service better.
How to Contact HBO Max by Email?
The company has dedicated HBO Max email addresses for all questions you may have. The business recommends for users from the USA send a detailed email to email@example.com. Use firstname.lastname@example.org when you are in Mexico, email@example.com for Brazil, and firstname.lastname@example.org for Caribbean customers. For press inquiries try email@example.com.
Explain your question or issue in detail in your email. Include your contact information so the HBO Max customer support representative knows where to reach you.
Does HBO Max Customer Service Have a Live Chat?
You can access the HBO Max live chat either through a web browser or mobile app. Please do it after reading the detailed instructions in the troubleshooting section on the Help page.
If you still have questions, keep in touch with the assistant through HBO Max chat. After you’ve selected the “Chat” button, you will navigate to write a message to the company. This way, you will be directed to the person responsible for customer care. Consider that it is available Mon-Fri: 10:00 - 00:00 and Sat-Sun: 12:00 - 20:00.
What Is HBO Max on Social Media?
Finally, if you are having issues and cannot use other HBO Max customer service contact approaches, you can reach them via social media. Type @HBOMax in the search bar to find them on Facebook, Instagram, Twitter, Pinterest, Linkedin, and Youtube. Keep in mind that contacting HBO Max here won't usually result in a conversation.
The company maintains an active social media presence. Manage to start a dialogue with an HBO Max customer service employee, you are likely to receive either a confirmation that your problem is being worked on or instruction to use the HBO Max Help center.
HBO Max Website:
HBO Max Help Center:
Corporate Office Address:
Other Info (opening hours):
1099 Stewart St,
300 New Hwy,
New York 11788
4000 Warner Blvd., Bldg. 160,
Burbank, CA 91522
How Good is HBO Max's Customer Service?
since the name change i can't get the channel because it's asking for a password that i no longer remember. Trying to get a new one just takes me in circles. will be cancelling service this week.
was told someone would email me 2 days ago to fix the problem, haven't received any emails
I was charged for HBO on the 11th of May and my account was turned off the 23rd. I paid to have it reinstated, so I think a partial refund would be fair to request. C# 1083****
Not happy problem unresolved.
Service was ok. But still don't see my shows in the Continue Watching que.
Summary of HBO Max Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HBO Max?
- “Doesn't recognize my email or password”
- “I have and account and can't dign in.”
- “Sign in”
Activation/ Cancellation Question:
- “Trying to cancel”
- “Renewing my subscription”
- “Cancel membership”
Payments and Charges Question:
- “I have hbo and use to get hbo max for free, now that you changed to MAX. Is MAX still free or is there a separate charge for it?”
Product/ Service Question:
- “It's not working”
- “Not working”
- “Won't work”
- “Need to speak to customer service”
- “Get prices for service”
- “Service stops and starts”
Request for Information Question:
- “Questions about change over from HBO max to max”
- “Need to speak with a customer service”
- “I need help downloading MAX”
- “Refund of money”
- “Refund if possible”
- “New credit card infirmation”
- “I need to change my credit card number”
- “Trying to add new credit card and cancel old one”
Website/ Application Question:
- “App not working”
- “Trying to get help signing up, website is worthless.”
Shipping and Delivery Question:
- “I can't get the hbo max off my tv screen”
- “Did not receive full service of plan paid for”
- “I downloaded HBOMAX watched shut tv off. Went back 2 hours later and it's asking me to download again?”
Return/ Replace Question:
- “Changing card info”
- “Issue with language changing”
- “Still have ads after changing my plan to no afs”
- “Becoming a member”
- “I get paid on the first of every month When is my payment due?”
- “I'm paying for add free but still seeing adds”
- “No picture”
- “Subscription won't change”
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