HBO Max

HBO Max has been taking money out of my account since July 2023 and I canceled it in June 2023. I want my money back because I just noticed and I have the bank statements to prove it. My cancellation date shows that I'm very upset.

I signed up for the Disney+ bundle which includes Hulu and Max and was able to sign into Disney and Hulu but not Max. I reset the password 3 times, no luck.

Turns out since I had previously had a Max account, it was using my old email even though when they sent the link to activate I used the new email. The agent instructed me to uninstall the app and reinstall, sent a reset link and it worked.

I just updated my credit card information which had nothing to do with the problem can’t get into my account and I called SERVICE and no help. Someone hung up on me for three different times.

Help customers get what pay for or at least call customers back everybody blames the other guy instead of correcting the problem call back

To find where I left off on my show or movie I fast forward, watch 30 seconds and repeat but their algorithm spams commercials every single time I stop to check if I found the spot where I stopped. You have to watch 10 minutes of commercials sometimes to pick back up where you left off.

Google keeps taking money out of my bank acct without my authorization. The don't let you speak anyone.

Every angle goes back yo them telling you to go to the website. I have canceled my acct but it keeps happening then Google won't let my take my debit card off without providing another method of payment.

These are issues I need to speakto someone about. But you can't so now I got to close my bank acct and never use it to purchase anything online ever again.

Max is asking for a password and a pin number, why is it doing this? It does not do it on my Max app on my phone and it is quite annoying. How do I get back to Max and getting to see Max?

I went to the site, but am unwilling to sign up for $1 & have a recurring $45 monthly charge, so my question was never answered.

I have forgotten my password to login to my account on my television. Please help me.

I failed to write the password down relying on my memory bank. This is totally my mistake.

Go to max on my fire stick and get message get the newest version. Its time to update your Max app and get the latest.

Hit update and it takes you to support languages.

Will not go past that screen. Plus your customer service is not user friendly.

I pay my HBO subscription through my cable provider and for some reason I was not able to log into my Max account. After contacting my cable provider and going through several steps that did not work I was refer to the max customer service. They were very patient and did everything on their hands until I was able to access the platform.

I sighed up for HBO MAX on my iPad and when I tried to sign in, it said that i didnt have an account, but i have three emails to confirm that i do. And then when it asked for me to Resubscribe when i just did it the day before.

It took it out twice.

And it said that Apple took it out and you guys took it out. But if i got it through apple then why did apple charge me 99.99 and you guys charged me 99.99?

Everytime I try to renew my subscription it says that my account was creater in another region (which it wasn't) and won't let me do anything.

Couldnt log in and told me to restart my phone which fixed the problem. Immediately connected me with a live representative.