HBO Max
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
HBO Max Overview
HBO Max has 2.6 star rating based on 309 customer reviews. Consumers are mostly neutral.
44% of users would likely recommend HBO Max to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good shows and movies, Content.
Cons: Zero support, Difficult to sign up, Charged and got no service.
HBO Max has 2.6 star rating based on 309 customer reviews. Consumers are mostly neutral.
44% of users would likely recommend HBO Max to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good shows and movies, Content.
Cons: Zero support, Difficult to sign up, Charged and got no service.Recent recommendations regarding this business are as follows: "I don't feel confident recommending this", "You never get a live agent", "Don't bother", "Don’t use their service", "Not a great streaming services".
Most users ask HBO Max for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Billing Practices. Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top HBO Max Reviews
"Glitch in movies"
The HBO Max app was glitched on every single show. I tried to watch it started within two minutes of time of play. What I did was uninstall the app, then...
"Subscription"
I received an email for the $2.99 promotion I could not access them through their customer portal they kept sending me links to renew my password that were...
Swansboro, North Carolina
Subscription
User's recommendation: I don't feel confident recommending this
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Verified Reviewer |
Milwaukee, Wisconsin
Billing problems
- Some of the content is good
- Customer service is horrible and a lot of the shows are terrible
Preferred solution: Apology
User's recommendation: Their are many other streaming services better than max and cheaper with better selections...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Paused subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charge question
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fiona and Cake won’t play
- Fast loading
- Good media
- Great service
Preferred solution: Hopefully be able to fix the issue so i can watch fionna and cake. just really wanna watch the show
User's recommendation: Love HBO! just having some issues with this show
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Over charged bill
Preferred solution: Full refund
User's recommendation: Be truthful an don’t lie saying I will get a refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancellation
Preferred solution: Cancel subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dania Beach, Florida
Techical Assistance
- Good programming
- Terrible customer service
Preferred solution: Technical Assistance in installing the app and getting the streaming service.
Roseville, Michigan
Not happy with customer service as you can’t talk to anyone
- Shows on the channel
- Customer service
Preferred solution: HELP from a live human
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dundalk, Maryland
I want to talk to a person
Winter Park, Florida
HBO doesn’t care
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Verified Reviewer |
Melbourne, Florida
Excellent service
User's recommendation: Customer service was great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Max not working
Media Expert Talks
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Verified Reviewer |
Edmonton, Alberta
Resolved: Spanish language
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Concerns with subscription
Preferred solution: Price reduction
User's recommendation: Call HBO before purchasing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Resolved: Problem signing into the max app .
Company resolved the issue.
User's recommendation: HBO Max customer service is great with helping you change your email assigned to your max account
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