HBO Max Reviews

Show reviews that mention
service subscription app customer service customer hbo money account phone hbomax
Filter review

Hbo is not working at all

My HBO is not working at all so I want to disconnect from it and get my money back because it's not working
View full review
ID
#3051765 Review #3051765 is a subjective opinion of poster.
Location
Leesburg, Georgia

To let everybody know what horrible customer service they have

I needed a copy of detailed billing. I had to reach out to customer service a couple of times. Finally somebody responded to me to check my email. I checked my email and I had nothing. They were very snarky in their reply. I have to reply back to them and tell them again I have nothing in my email. Could you resend the information?A rep named Sheim Who I have been communicating with the entire time by way of email, responded back with sure Ill help you with that can I get a copy of your bill? It was just so rude Im over it. They lost a customer. And it was one of our favorite streaming options.

User's recommendation: Run.

View full review
ID
#3049844 Review #3049844 is a subjective opinion of poster.
Location
Port Richey, Florida
New Reviewer

Acct problem

Cannot open account. Error creating profile. We are having trouble opening and creating a profile it keeps asking us to add a name but we can't add the name without a keyboard.
View full review
ID
#3049715 Review #3049715 is a subjective opinion of poster.
Location
Huntsville, Alabama
Cons
  • No access

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Don’tv know how to switch to free and cancel old

My phone plan has hbo max for free. I had an account already. Cannot cancel cause both have same email and password. What do I do?
View full review
ID
#3041662 Review #3041662 is a subjective opinion of poster.
Location
San Francisco, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Paid for subscription but it is unavailable in Canada

Paid for subscription. Learned subsequently that HBO max is not available in Canada. No way to cancel without logging in. Can't log in while I'm in Canada

User's recommendation: Don't bother.

View full review
ID
#3022195 Review #3022195 is a subjective opinion of poster.
Cons
  • No access to support personnel
  • No access
  • Zero support
Loss
$15
Preferred solution
Full refund
New Reviewer

No service

Cant verify subscription keeps coming on screen How many details do you need? I was FINALLY able to get HBO max after 5 days of calling. Lasted 1 hour and now all I get is CANT VERIFY SUBSCRIPTION back on the screen.

User's recommendation: Don’t bother with HBO MAX.

View full review
ID
#3015889 Review #3015889 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Is not working and i already pay

hbomax sucks can't watch. Paid for hbomax not a good program can't watch half the movies on here notgood not good not good not good

User's recommendation: dont buy hbomax.

View full review
ID
#3007641 Review #3007641 is a subjective opinion of poster.
Location
Cincinnati, Ohio
I think I should be able to get a free month of HBO Max with all the problems I've had with it. I Only pay for HBO Max because We have a Special Needs little girl She Just Loves Norbit, *** Wonka with Gene Wilder. And charlie and the chocolate factory, starring Johnny...
View full review
View full review
ID
#3007577 Review #3007577 is a subjective opinion of poster.
Location
Cincinnati, Ohio
New Reviewer

Anti conservatism

Axioms ? Really fairr and balanced? After the weather changed ? Blahhhh Your progressive agenda makes me physically sick. I canceled my subscription. You have been canceled. To bad I like your old program selections, but when all the new crap has a Hugh livtard slant I cant give you my money anymore

User's recommendation: Socialism and new world wackism.

View full review
ID
#3004034 Review #3004034 is a subjective opinion of poster.
Location
Haines City, Florida

Trying to cancel hbo max but cant because i did through Samsung tv and it wont let me cancel it

I subscribed on a Samsung tv and I don't know how to cancel it and I was wondering if you can cancel it thank you
View full review
ID
#2993194 Review #2993194 is a subjective opinion of poster.
Location
Waukesha, Wisconsin

Subscription

hi, ive canceled the free subscription but now, i was charged please cancel the subscription and refund my money thank you very much

User's recommendation: wrong app.

View full review
ID
#2991178 Review #2991178 is a subjective opinion of poster.
New Reviewer

My shows don’t wanna play it just keeps saying “playback failed”

I just got HBOMax and it was work just fine. I been watching my show Pretty Little Lairs and its been work but today it wont load or anything but all the other shows I click on to watch work so why wont it let me watch Pretty Little liars
View full review
ID
#2986833 Review #2986833 is a subjective opinion of poster.
Location
Idaho Falls, Idaho

Freezing on apple tv

I could not get a hold of anyone. HBO Max keeps freezing and I have to turn off my TV then turn it back on to remove HBO Max
View full review
ID
#2984071 Review #2984071 is a subjective opinion of poster.
Location
Fort Myers, Florida
New Reviewer

Want to cancel my service

I don't want HBO Max, it's not worth it I don't want it, I don't want it, I don't want it, I Don't Want HBO Max

User's recommendation: Not worth it.

View full review
ID
#2970790 Review #2970790 is a subjective opinion of poster.
Pros
  • Once in a while a good movie
Cons
  • Paying monthly for an occasional good new movie
Preferred solution
Just want to cancel service with HBO Max

Being charged for services I did not approve.

I have been carged for HBO Max so ce March 1. No one can give me any answers as to who is using my card. I cannot get ahold of anyone at HBO directly to dispute these charges. I just get re routed to pissed consumer. Why is going on? I want my money back.

User's recommendation: Do not use HBO Max. They suck.

View full review
ID
#2964468 Review #2964468 is a subjective opinion of poster.
Location
Los Angeles, California